Kumar, S., Kumar, V., & Attri, K. (2021). IMPACT OF ARTIFICIAL INTELLIGENCE AND SERVICE ROBOTS IN TOURISM AND HOSPITALITY SECTOR: CURRENT USE & FUTURE TRENDS. ADMINISTRATIVE DEVELOPMENT: A Journal of HIPA Shimla, 8(SI-1), 59–83. https://doi.org/10.53338/ADHIPA2021.V08.Si01.04