ROLE OF TECHNOLOGY IN BANKING SERVICES: A STUDY
Keywords:
Digital Era, Artificial Intelligence, Smart Banking, Operating System (OS)Abstract
A tremendous change is taking place in 21 centuries, Accounting in not exceptional for that and also the growth of any field is depending up on Digitalization. So accounting is not using still what comes in debit and what goes out credit, and we need not to wait to know profitability position or financial position of the business firm till ending of financial year. Banking is tied with accounting from the inception. So as a part of rapid changes in the world, banking system is also moved from que line banking system to paper less banking system and it is moved from paper currency to paper less currency India. Indian banking system is 100% computerized and digitalized, in banking system is also having separate operating systems (OS) and developed mobile versions for smart banking
Even in smart banking, digital banking and AI in banking system, but still it is depending up on core accounting rules and principles. In new era so many new accounting concepts are developed and changes is reporting system according to digitalization. Now a day’s customers are desired convenient and easy banking system. This paper will discuss the role of accounting in digital trends and customer satisfaction in current banking system. Indian banking system is very strong comparatively world countries banking system.
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Websites:
https://www.dbs.com/digibank/in/articles/save/advantages-and-disadvantages-of-internet-banking
https://pib.gov.in/PressReleaseIframePage.aspx?PRID=1897272
https://www.nic.in/blogs/digital-payments-driving-the-growth-of-digital-economy/
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