MATHUR , Apoorv; TIWARI , Sadhana. The Impact of Artificial Intelligence on Customer Relationship Management in the Indian Banking Industry. QTanalytics Publication (Books), [S. l.], p. 107–116, 2023. DOI: 10.48001/978-81-966500-9-4_9. Disponível em: https://qtanalytics.in/publications/index.php/books/article/view/161. Acesso em: 21 jan. 2025.